Burlingame veterinary services – delivered with courtesy and respect!
As a new client of our Burlingame Family Pet Hospital you can expect our full attention to your pets’ needs.
When you arrive for your appointment, you will be greeted warmly, and we’ll usher you into an examination room after checking in your pet.
In most cases, our receptionist will start by asking about your pet’s medical history, current condition, and the reason for your visit – gathering data for the doctor.
Our veterinarians will then examine your pet, ask you further questions, and they may recommend diagnostic tests if needed. Once the tests have been run, which can often be processed in the practice, your doctor will discuss a possible diagnosis and treatment plan, if warranted.
This is a great time to ask questions. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing.
Our receptionist will likely come back to wrap things up and will provide you with helpful pet care information and answer wellness and care questions for you. Our front desk staff will process your payment and schedule any needed follow up appointments.
Please note: Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will do our best to ensure these are minimized as much as possible.
We are excited to meet you and your human and animal family members!